- – Native support for omnichannel purchasing
- – Rapidly build and enhance commerce experiences
- – Single view of customer across channels
Microsoft Dynamics 365 Commerce delivers a personalized and seamless shopping experience across physical and digital channels. The product works on multiple devices. This allows customers to purchase when, how, and where they want and includes purchasing through online and offline channels
Enable AI-driven intelligent commerce
Infuse intelligence across your sales operations with AI capabilities that improve customer and partner experience, drive greater ROI, and optimize business practices.
Build loyalty and exceed expectations
See a comprehensive view of your customers or partners on a unified commerce platform, respond to their needs across engagements, and foster lasting relationships.
Get everything to build and run digital commerce
Grow your business with a unified digital commerce solution that scales to meet your needs across business and consumer sales.
Engage across traditional & emerging channels
Give your customers or partners the option to purchase when, how, and where they want—on any device—by delivering a frictionless and consistent engagement across online and offline channels.
Deliver Unified Commerce At Scale
Unify back-office, in-store, e-commerce, and call center experiences to personalize customer engagement, increase employee productivity, and optimize store operations.
- – Rapidly scale through headless commerce engine
- – Modern commerce tools to empower your workforce
- – Centralized management of commerce operations
- – Relevant recommendations and purchasing templates for business users
- – Increase conversion and discoverability with intelligent product search
- – Rapid fulfilment via intelligent distributed order management
