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How to prepare for the upgrade to MS Dynamics 365?

Step 1: Client Diagnosis Aim: understanding of both the company and its technical environment which will help you determine the functionality of your ERP system. Phase 1: Diagnosis interview: we’ll come to know your business needs and motivations through a general interview. Phase 2: Client questionnaire: at this point, all your data will serve as

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Deliver Authentic Customer Service With Dynamics 365
Deliver Authentic Customer Service With Dynamics 365

Interaction between people is the basis of all experiences, and today’s world has radically changed its meaning. Customers expect every business touchpoint to be authentic, timely, and efficient, leading to the rapid acceleration of customer engagement tools. Perhaps the most important is customer service scenarios where companies must respond to customer feedback to ensure on-time