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Deliver Authentic Customer Service With Dynamics 365
Deliver Authentic Customer Service With Dynamics 365

Interaction between people is the basis of all experiences, and today’s world has radically changed its meaning. Customers expect every business touchpoint to be authentic, timely, and efficient, leading to the rapid acceleration of customer engagement tools. Perhaps the most important is customer service scenarios where companies must respond to customer feedback to ensure on-time

Accelerating innovation with Dynamics 365 and the Power Platform

In October, Microsoft will be moving from “one-size-fits-all” Microsoft Dynamics 365 licensing plans to focus on providing customers with the specific Dynamics 365 applications that meet the unique needs of their organization. Customers need software that aligns to their functional roles and scenarios, and they require the ability to add or remove applications as their